Frequently Asked Questions

Shipping, Processing, and Returns

1.  How long will it take me to receive my order?  
All jewelry on Shoppe CA is handmade and most pieces are made to order.  We give our sellers 5 business days to create each piece purchased (girl bosses have extremely busy schedules, you know?).  Once a piece is created, please allow 2-5 days for FREE domestic shipping.  All orders will arrive 7-10 business days after purchase.  

2.  Why don't you accept returns? 
As noted above, all pieces in the Shoppe CA store are handmade and the majority are made to order.  Please pick and choose carefully.  We stand behind our product 100% and we just KNOW you are going to love it.  In the event that a piece is damaged upon arrival, Shoppe CA will accept the piece back in exchange it out for a non-damaged piece.  

3.  How can I sell my pieces through Shoppe CA?
All California jewelers are hand-picked by our stellar buying team.  Feel free to drop us a line at so we can get to know your brand.  If we feel you are a fit, we will be in touch! 

Visit our California Jewelers page to learn a little bit more about our vetted vendors. 

Visit our glossary of gemstone meanings to learn a bit more about the stones we carry.